Refunds And Returns

Return and Refund Policy

TVD does not offer any refunds for any reason at all, you may cancel your order for a full refund at any time before shipping. TVD will choose to replace items at their sole discretion.

Please do not send any products back to us as the package will be refused and returned to sender.

This Policy shall be governed and interpreted in accordance with the English language, regardless of any translations made for any purpose whatsoever.

TVD offers a 100% refund on all orders prior to shipping. TVD does not offer refunds on any orders for any reasons at all after they have shipped. Only in the event that a product has been damaged or is faulty will TVD consider offering a replacement order at their sole discretion. TVD does not offer returns for any reason at all.

TVD takes a photograph of every order before they are shipped, therefore if you receive the incorrect product(s) or the product is in bad condition, TVD will offer a replacement at TVD sole discretion and will only consider a replacement after a customer provides sufficient photographic evidence. In the event that TVD confirms that TVD has made a mistake, then TVD will re-ship a replacement product(s) free of charge.

UNDER NO CIRCUMSTANCES SHOULD YOU SEND PACKAGES BACK TO US, PACKAGES WILL BE REFUSED AND RETURNED TO SENDER.